I recently purchased the Smart Call and & Smart Text add-on service for my company, and its been a game-changer in managing our incoming calls. This feature ensures that all calls are attended to, even when our hosts or employees are unavailable to answer the phone.
One of the Standour benefits is the details email notifications we receive for each call. These emails incluse the cusotmer's name, phone number and email address, allowing us to easily follow up with them. Additionally, the service provides a complete transcript of the call, which is incredibly useful for understanding the context of the conversation and preparing for any necessary callbacks.
Overall, the Smart Call & Smart Text add-on has significantly improved our call management process, ensuring the no call goes unanswered and that we have the all the information wee need to provide excellent customer service. I highly recommend this service to any business looking to enhance their communication capabilities